Donald wrote:Saying they're good without a reason why isn't too persuasive. I'm not too interested in encounters with managers etc because there's a lot of wiggle room with character. More after hearing about the things that are true to all branches i.e. company-wide policy.
Ok...
Been with Lloyds for donkeys. Very, very happy with them.
Initially started using them after my dad switched to them, following a totally jobby experience with Barclays (with whom he'd been business and personal banking for a decade or so when they suddenly decided his personal account was good for raiding for cash to transfer to his business account, without telling him).
To hedge my bets (and get more of the pointless jobby they give out to kids) I also had a Midland account back then (was it coloured elephant china money boxes from Midland???). When they ditched the Griffin and became faceless (and worse, filled their branches with machines instead of people) I proudly took out my pitiful amount sat in the account and closed it. I'm sure they noticed...
Anyway, I've been extremely happy with Lloyds ever since, meanwhile witnessing partners and friends be totally drokked off and drokked about/treated jobby by Natwest, Halifax, Scabby and their successor, Santander.
(I even remember having problems several times when trying to pay money IN to a friends account when he was with Halifax!) Sort code and Account number? Check. Pass book number? No, what the drokk is that? Can't do it without that... WTF? Are you a bank, or just playing at it? Wankers. Not to mention the argument I had with them when they said they would sit on a £10k bankers draft for 3 days, instead of paying it into his account instantly

But anyway...
I've also had a Coventry bank account (best interest at the time, for use as a joint account with the ex, purely for paying bills). That was fine, but in common with most ex building societies, there are some little quirks about how they do business that aren't as slick and simple as the main banks. I forget the details now. Closed it when the ex and I split up and tbh, I wouldn't have a joint account again - just no need these days with online transfers and the like.
So a few things I like about Lloyds, they don't ring me up or email me pointless jobby, they don't bombard me with crap through the door, the online banking system is simple and straight-forward (simple but secure without stupid pointless over the top security bollocks I've seen on some others) whenever I go into a branch there are people there that are courteous and helpful, whenever I go in for a review they're not pushy etc. When I was a student longer than normal (a good few years longer

) they'd write to me at the end of each year saying assume I'm not longer a student so will change me to a graduate account in a months time, I'd just ring them up and say "no, I'm still a student" and they'd say no problem, that's sorted, your account will stay as it is" etc.
I could possibly get more interest elsewhere, but the difference is worth absolutely bugger-all, so I have no reason at all to change. They have recently been changing their overdraft rates and fees (used to be bugger all) but when I've looked around, they look pretty lenient still in comparison to similar type accounts elsewhere.
If you keep an overdraft of that size at the time of switching to any bank though, I'd be surprised? I'd have thought they would give you less initially, then perhaps ramp it up?
nb: I expect that's a decent sized balance in their eyes, for a student, so you should be looked on favourably
