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T Mobile, thieving sods

Posted: Thu Aug 22, 2013 6:58 pm
by paul bristol uk
Catch 22. My wifes mobile had a fault and the screen said "unregistered phone" I took it to a local guy who has a stall next to tesco. He said that the sim card was corrupted and flogged me a new sim card for a £1 with the advice buy a top up card from tesco. I did that and the phone rang in ok. Tried to put the £10 voucher from tesco on the phone using 150 and 146. All I got was a pre recorded message saying because I had no credit Icould not talk to them.
Also on the phone before the corrupt sim card there was £8.60 credit.

T Mobile now have £18.60 of my money and I have sod all.

Who is the best PAYG company I use £2-3 a month and my wife even less?

Posted: Thu Aug 22, 2013 7:09 pm
by paul72
I been with 3 a couple years now the signal is great 3g everywhere an there cheap :D

Posted: Thu Aug 22, 2013 7:25 pm
by Donald
I'm on O2 PAYG and can't complain, other than them phoning me every now and then because I went from two phones + £45/m contracts to one phone and top up £15 every six to eight weeks. :lol: Want to flog me all sorts.

Have a look on provider websites, often they will send out free sims.

Posted: Thu Aug 22, 2013 7:28 pm
by wurlycorner
If your old T-Mobile simm card has died, if you ring them they should send you a new one for free (and your credit should all still be there)

Re: T Mobile, thieving sods

Posted: Thu Aug 22, 2013 7:39 pm
by prelude_h22
I hear gif gaf are good but don't know too much about them

Posted: Thu Aug 22, 2013 7:56 pm
by indigolemon
prelude_h22 wrote:I hear gif gaf are good but don't know too much about them
They're cheap, but all (and I mean all) support is via a forum where they pretty much ignore you. Should you ever have an issue, you're screwed.

Tesco mobile might be worth a look?

Posted: Thu Aug 22, 2013 8:05 pm
by Ted
my kids are on gif gaf and its cheap as chips, my father is on asda mobile and thats cheap too, im on contract with 3 where i have been for over 10 years now and they are brilliant but i dont know what the payg system is like for a low user.

Posted: Thu Aug 22, 2013 8:13 pm
by paul bristol uk
wurlycorner wrote:If your old T-Mobile simm card has died, if you ring them they should send you a new one for free (and your credit should all still be there)
Re read my post and tell me how to ring them,That is the problem if I could get hold of them I would go into Victor Meldrew mode! :lol:

Posted: Thu Aug 22, 2013 8:18 pm
by Ted
paul bristol uk wrote:
wurlycorner wrote:If your old T-Mobile simm card has died, if you ring them they should send you a new one for free (and your credit should all still be there)
Re read my post and tell me how to ring them,That is the problem if I could get hold of them I would go into Victor Meldrew mode! :lol:
worth a look paul
https://www.t-mobile.co.uk/contactus/

150 from a t mobile phone will get you through to complaints and you shouldn't need any credit for that.

Posted: Thu Aug 22, 2013 8:47 pm
by paul bristol uk
No its got to be the landline number The 150 number tells me to body lemonade off as I don't have any credit and disconects on me(must have a way of reading my bank statements!)