Ebay Password Change Problems

Post by **Gayno** » Sat May 24, 2014 2:53 pm

I changed mine the other day as soon as it came on the news, so did it before they sent out the emails.

As with anything like this, if you get an email requesting you to change a password. Don't click on any links on the email, but browse to the site yourself and login, then use the change password under your account settings, that's the only way you'll know it's not a phishing scam.

Post by **MrsGreeny** » Sat May 24, 2014 2:56 pm

I was going to say if you saw it on the news it must be true but then again they tell us all sorts of crap now adays

Post by **Pushki** » Sat May 24, 2014 2:56 pm

I'm in!!!

I got their robot to call me with a PIN number. This sent me to the page where I could finally change my password.
I'm just glad I wasn't bidding on anything important.

andypont · Post by **andypont** » Sat May 24, 2014 2:56 pm

I have no doubts its genuine. I had my email requesting that I change the password first thing this morning, and did wonder about a scam. Though reading through the message it had my email address and ebay user name at the bottom of the mail. Also, had it been a scam I think there would have been a link to a fake site to log in to, so that details could be saved and accessed. Then later on I couldn't sign in to ebay as it came up with the message about security breach and prompted me to reset the password.
Just in case you're still worried its been on bbc news (as pushki's link) with ebay making comments, so must be genuine.

Post by **Donald** » Sat May 24, 2014 5:22 pm

Well done eBay. Thanks for telling us 2+ months after the breach.

mercutio · Post by **mercutio** » Sat May 24, 2014 5:45 pm

I changed mine as soon as it came on the news and my email address I have not received any emails

nitin_s1 · Post by **nitin_s1** » Sat May 24, 2014 7:19 pm

I've reseted it with no problems.

pbryant_knight · Post by **pbryant_knight** » Sun May 25, 2014 10:30 am

at least the message now appears on the eBay home page, so at least thats something.

Peter

Post by **GreenyUK** » Thu May 29, 2014 3:26 pm

I can't log in and it's seriously p*ssig me off. I've rest my password through the site 4 times! Every time I try log in in with new password it tells me I new to reset it! Round ad round in b*stard circles!
Can't email them as I can't log in!

Post by **MrsGreeny** » Thu May 29, 2014 5:38 pm

@Pushki how did you get to speak to a robot lol @GreenyUK now struggling and as the email I used was a very old one that I've not used for about 8 years I've now been blocked as couldn't remember details

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