Don't use Parcel Monkey! (City Link particularly)

nitin_s1 · Post by **nitin_s1** » Sat Nov 10, 2012 5:09 am

I just used Parcel2Go yesterday (to send my spoiler). The collection window they gave me was stupid, it was between 7am-7Pm

so that meant I had to be home and never go to the toilet just incase they turned up on the door to collect.

Post by **NafemanNathan** » Sat Nov 10, 2012 9:38 am

When you say Parcel2go, which actual courier company did you choose? Most are like that, though some do specify AM or PM.

marmurr1916 · Post by **marmurr1916** » Tue Oct 29, 2013 10:15 am

Parcel Monkey has rubbish customer service. One of their directors, Navin Ramiah, is also a director at Watertight Legal, based in the same building in Southampton. The phone number for Watertight Legal (and the only phone number that you can use to contact a director of Parcel Monkey) is: 023 800 11 767. Ask to speak to Navin Ramiah.

Post by **indigolemon** » Tue Oct 29, 2013 10:20 am

marmurr1916 wrote:Parcel Monkey has rubbish customer service. One of their directors, Navin Ramiah, is also a director at Watertight Legal, based in the same building in Southampton. The phone number for Watertight Legal (and the only phone number that you can use to contact a director of Parcel Monkey) is: 023 800 11 767. Ask to speak to Navin Ramiah.

Did you sign up just to post that?

Post by **NafemanNathan** » Tue Oct 29, 2013 10:26 am

I assumed they must have really pissed him off and now he wants the world to know

Post by **SPYDOR** » Tue Oct 29, 2013 11:40 am

Glad it's revived from last year as its given me the chance to read through some good advice!

Keep meaning to stop using Royal Mail so much as some of their prices are extortionate, although they always deliver! - pun intended

My experiences from a few year's back mirror Duo's, where my company were let down by CityLink one too many times. Guys waiting at customer sites with the client for a "next-day" delivery that doesn't turn up. Some very embarrassing and frustrating moments before we moved to using DHL and some others who were all far more competent.

Thanks for the info and experiences anyway, very useful.

Supercharged 無限MUGEN BB1 Profile · Post by **nucleustylzlude** » Tue Oct 29, 2013 1:38 pm

That is good to know. This thread comes up in some google searches on Parcel Monkey!

Now we have a name and number - assuming this guys one post is correct.

Post by **cebul** » Tue Oct 29, 2013 2:15 pm

I was planing to send some heavy stuff abroad but I ve noticed that topic- best price so far Ive found on Parcel.monkey...

Ufffff

Post by **Merlin** » Tue Oct 29, 2013 2:34 pm

I have used Parcel Monkey because they are cheap, very cheap. True the service is rubbish but if I am patient I save a load of cash. Paisley Freight is the worst of the Parcel Monkey companies, much worse than City Link IMO.

Supercharged 無限MUGEN BB1 Profile · Post by **nucleustylzlude** » Tue Oct 29, 2013 3:22 pm

Ah don't say that, I've had a couple of recommendations for Paisley Freight now!

Nowadays I tend to use Parcel-2-Go and make sure I don't just pick the cheapest one, use a trusted courier company.

Lude Generation

Don't use Parcel Monkey! (City Link particularly)

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