Claiming my money back.

Post by **NafemanNathan** » Thu Aug 23, 2012 3:40 pm

I've only just got around to registering with my gas and electric supplier online and just noticed I'm quite majorly in credit! As I understand it, I'm within my right to ask for that money back right?

Does anyone know the rules with regards to how quickly they have to give it back to me? They would have been making interest of of this as well, so am I expected to get that back to, or do I just take that as a loss?

There's no option to claim it back online, so I'll be ringing them tonight once I'm home. I would just like some information to back up my claim in case they try fogging me off with timescales/policies etc.

Cheers.

Post by **Merlin** » Thu Aug 23, 2012 3:42 pm

I was in credit and they dumped all the excess back into my bank acc. Are we talking a lot in credit? as you'll use more in the winter?

Post by **NafemanNathan** » Thu Aug 23, 2012 3:46 pm

I'm talking a lot yes

Post by **NafemanNathan** » Thu Aug 23, 2012 3:48 pm

Did they dump it back there and then, or did it take a couple of days?

Post by **4thgenphil** » Thu Aug 23, 2012 3:49 pm

i'll ask my missus when she gets in as she used to work with this sort of stuff with edf

Post by **NafemanNathan** » Thu Aug 23, 2012 3:53 pm

Cheers Phil

Really just wanting to know if they have to make it a priority to dump it back in my account right away, or whether they're allowed to take their sweet ass time with it.

Post by **4thgenphil** » Thu Aug 23, 2012 3:55 pm

she did tell me but i think i started looking at her tits half way through so didnt really catch the whole conversation!

Post by **NafemanNathan** » Thu Aug 23, 2012 3:58 pm

Understandable. Same happens to me with Stace's ass.

Post by **Merlin** » Thu Aug 23, 2012 3:59 pm

I think it was just a couple of days to get the money back.

Post by **4thgenphil** » Thu Aug 23, 2012 4:05 pm

NafemanNathan wrote:Understandable. Same happens to me with Stace's ass.

i get that with stace's ass aswell!