Update:
Tuesday 14th August 2012 at 10:53
Parcel Monkey:
Initial checks have been carried out and the amount due to be refunded is now being evaluated.
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Tuesday 14th August 2012 at 12:58
Parcel Monkey:
Dear Sir/Madam,
I am pleased to inform you that an offer has been made in relation to your claim.
You have been offered a settlement payment of £14.62.
To accept this offer, click here
This offer will expire in 7 days (21st August 2012, 12:58)
Kind regards,
The Parcel Monkey Claims Department
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Me:
Clicked to get the refund. Not a 'settlement'. Far from settled.
Please process this ASAP!
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You can begin to see how they string out 7 days! F#ckin Monkeys!