Post
by Tim@Prestige » Wed Jun 05, 2013 11:52 am
Please don’t forget to ring us if your car insurance renewal is due in June.
85% of our customers due for renewal last month renewed their policies!
Here is some recent (& a little witty!) feedback –
• Called today to get a quote and was really impressed. Despite being named after a fairly average bun and a part of London I'd really rather I ever went to again Chelsea was absolutely superb. Answered all my stupid questions and tried her hardest not to sound bored, promised a recall later in the month when I'd put a list together of all the mod receipts and quoted me a very good price.
• I am over the moon with the level of cover and price I have got. These guys are legends, they beat all other quotes i had and also managed to get the price on my insurance down to less than what i was paying. Moses at Prestige was very polite and easy to deal with and made it all that little less painful. Thanks again for beating all other quotes and giving such a great discount.
• My recently auto-renewed current policy had managed to drop several of the mods from the past year so would have been basically pointless. I messaged with the list of mods from my progress thread and asked about the easiest way to get a quote. After a quick response, I filled out usual style online form. 10 minutes later, I received a call from Chelsea who confirmed the details from the online form and confirmed the mod list was correct (fortunately without actualy going through it). A bit of funky music later and I had a quote which was cheaper than my current policy but also included ALL the mods on a like for like basis. Unfortunalely your not allowed to take out a policy whilst already having a current one. So, a quick goodbye to Chelsea to get on the phone and cancel my current insurance...After cancelling my original insurance, I called back Prestige and spent a short while on hold whilst being connected to Chelsea again to take out the policy. Again, she confirmed details on me and Mrs P, car details, the list being accurate and previous claims etc... and then terms etc so took a while but at least everything is correct... before paying. So, a decent price and pretty painless with no hassle for some fairly hefty mods. Only the cheesy music stops it being a 10/10.
• Just had a very pleasant chat with Chelsea and Prestige have beaten xxx by £102 this year. Suffice to say have taken the policy out, great service and the best price I was able to come by this year.
• Gave one of your very pleasant operators today (didn't catch her name sorry!). It was a very good customer experience - and all hope is not lost yet...When taking potential mods into account, your increase was a LOT less than the cheaper company was. Very many thanks for taking the time and effort, all in all a top job.
